Switch to ADA Accessible Theme
Close Menu

Can Telemedicine Mistakes Lead to Medical Malpractice Claims in Georgia?

Telemedicine

Telemedicine is how many people now see their doctors, whether they need a follow-up, help with managing chronic conditions, or support for mental health. Meeting your doctor via video call can make life easier, but it also has its challenges, especially when medical mistakes occur. One big question patients ask is, “If a doctor makes a mistake during a virtual appointment, does it count as malpractice?” In Georgia, the answer is, “Yes.”

Doctors who treat patients online must follow the same standard of care as those who see patients face-to-face. Virtual visits don’t lower that responsibility. If a provider gets your diagnosis wrong, fails to order an important test, or ignores warning signs that should’ve been caught, they may still be liable for medical negligence.

How Telemedicine Mistakes Happen

When doctors provide medical care virtually, they have to rely on what you tell them and what little they can observe through the screen. Sometimes, this can lead to them missing symptoms or not getting the full story.

It is not uncommon for errors to happen, such as a doctor giving the wrong diagnosis, a delayed diagnosis, or a wrong prescription. A doctor might miss something that might have been obvious in an in-person meeting or hand out medication without fully reviewing the patient’s medical history. Even technical issues, such as poor video quality or audio problems, can interfere with the conversation and lead to errors.

When Is a Telemedicine Mistake Considered Malpractice?

Not every mistake means you have a malpractice case. In Georgia, you need to show that your healthcare provider failed to provide the accepted standard of care for your situation. Basically, if another competent provider with the same education and skill set would have done things differently, you might have a claim.

In telemedicine cases, mistakes like failing to recognize a symptom that needed more testing, not sending you for an in-person exam when it was needed, or prescribing unsafe medication without enough information often qualify. The fact that the care happened online doesn’t change the law.

One thing that stands out with telemedicine cases is the records. Many platforms save video calls, chat messages, timestamps, and visit summaries. That digital trail can help prove what actually happened, but it’s important to save those records early so nothing gets lost.

Your Rights After a Telemedicine Mistake

Some patients worry that errors in virtual care cannot be proven. The truth is that Georgia law protects you whether your care happened online or in the doctor’s office. You have the right to see your medical records, review communications, and pursue compensation if negligence caused you harm.

Indeed, it can be harder to pinpoint exactly where things went wrong with telemedicine, but your provider is not excused from liability. If your condition worsens after a virtual visit or if you feel your concerns were ignored, it is important to act quickly and understand your legal options.

Contact an Atlanta Medical Malpractice Attorney

If you’ve been hurt by a telemedicine error in Georgia, our Atlanta medical malpractice attorney at Carroll Law Firm is here to review your case, walk you through your options, and help you fight for fair compensation. Contact us today to schedule a consultation.

Facebook Twitter LinkedIn